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One platform,every team
E-commerce, logistics, customer care and finance work on the same data, without chasing different portals. Choose your team and see what changes every day.
Choose your team.
Each area has its own block: problems, solutions and connected modules.
From order to delivery, with no manual steps.
Whoever runs the online shop today switches between carrier portals, spreadsheets and hand-made labels. With Emawerly orders arrive on their own and every following step follows your rules.
Your stores and marketplaces feed Emawerly with SKU, payment and recipient already filled in.
Weight, destination and service decide the carrier among your contracts, and the label is ready.
Tracking and notifications go out on their own, and returns follow a defined flow.
Real-time data and automatic messages to recover carts and bring customers back.
The warehouse speaks the same language as orders.
Stock, picking and packing are linked to orders and labels: whoever works in the warehouse knows what to prepare, where to find it and which carrier it will ship with.
Quantities update with every order and every movement, with no cross-checking.
Ordered pick lists and a clear packing step, with fewer mistakes and less time.
The label comes from the order and carrier pickups are organised without leaving Emawerly.
If items ship from different sites, you create several labels linked to the same order.
Fewer “where is my parcel?”, more time for the cases that matter.
Repetitive requests about tracking and returns drop when customers can see the delivery status themselves. The team keeps the cases that really need a person, with the whole history at hand.
A tracking page and proactive notifications answer before the customer writes.
The customer opens the return, you approve it and follow it until it is back, with no email back and forth.
Every request is linked to orders, shipments and conversations in the CRM.
Ema AI drafts the reply and summarises the history. You review and send.
Carrier costs and invoices, finally readable.
At month end finance no longer has to rebuild by hand what was shipped and at what cost. Shipments, costs and documents are already linked, and differences emerge before payment.
See how much you spend per carrier, service and period, and where costs depart from expectations.
Compare what you are charged with the shipments actually made.
Amounts to collect follow the parcel, with no separate sheet to update.
From the CRM you issue invoices and, with the dedicated add-on, handle e-invoicing integrated with SDI, outgoing and incoming.
Choose your industry.
Six paths designed for your market: challenges, modules and a demonstration flow of Emawerly in action.
Warehouses, carriers and shipments connected in a single operating environment.
Learn more02Pharma and CosmeticsIntelligent order management and new digital experiences for customers.
Learn more03Fashion and LuxuryExclusive shopping experiences, from order management to returns.
Learn more04Food and BeverageMore control and traceability of flows along the distribution chain.
Learn more05Home and FurnitureOptimised logistics processes for products of every size.
Learn more06Electronics and TechnologyAutomation, monitoring and control of shipments for technology products.
Learn moreA single data foundation for every team.
When e-commerce, warehouse, customer care and finance look at the same orders, they stop asking each other for updates. Emawerly is a technology integrator: you use your own carrier contracts and tools, and we connect them in one place.
Every team sees the up-to-date order, not an exported version.
The assistant prepares drafts, summaries and checks on the data of the team using it.
Chat, tasks and projects in the same space, between people and AI as well.
Before you choose.
Do I have to use every module?
No. Each team starts from the module it needs and adds the others when it wants to: the data is already shared.
Does Emawerly sell shipments?
No. Emawerly is a technology integrator: you use your own carrier contracts and we connect them, automate them and show them to you in one place.
Can several teams work together?
Yes. With Hive teams share channels, tasks and projects, and see the same orders at the same time.
How do we get started?
Try Emawerly free for 15 days or book a demo: we choose together which team to start with.
My area is not among the four?
Book a demo: tell us about your workflow and we will see how to adapt the modules to your organisation.
Give every team the right tools.
Try Emawerly free for 15 days or book a demo: we start with the team that needs it most.