Italiano
Français
Español
The Commerce OSthat workswhile you sell
Shipments, tracking, returns and post-sale in one platform, with Ema AI working alongside your team. You focus on growing.
- 15-day free trial
- No credit card required
One platform to connect your store, carriers and customers.
Connect your e-commerce and carriers in a few clicks, with no API to build. Orders, labels, tracking and returns flow through the same process.
- Orders imported automatically from your store
- Carriers connected with no development
- Tracking and communications in the same flow
Create shipping labels in seconds.
Emawerly compares rates, picks the carrier and generates the label for you.
- Labels and pickups from a single screen
- Carriers already integrated, no API to build
- Orders imported automatically from your store
Set the rules once. Then forget about them.
Decide how to ship each order by weight, destination, value or tag. Emawerly applies the rules for you.
- Rules by weight, destination and order value
- Extra services, such as insurance and free shipping
- Every order follows the right rule, automatically
Give your customers a delivery they’ll love.
Customers choose how to receive their parcel and follow it to delivery, with automatic alerts from dispatch to arrival.
- Delivery Home: home delivery
- PUDO Delivery: collection from a pickup point
- Automatic alerts by email and WhatsApp
- Returns with customisable workflows
#4821Out for deliveryToday
#4822In transitTomorrow
#4823DeliveredDone#4824ExceptionCheckEvery shipment status is a chance to talk to your customer.
Emawerly follows the shipment through every status and sends emails and WhatsApp messages with your branding, your tone and your offers.
- All tracking statuses, from confirmation to delivery
- Customisable email and WhatsApp for every status
- Logo, colours, copy and variables such as name and tracking link
- Banners and discount codes for post-purchase marketing
The right carrier for every order, every time.
Shipping Optimizer compares cost and delivery times and suggests the best option for each shipment.
- Carrier comparison on price and speed
- Lower costs, without cutting service
- Rules and optimisation work together
FedExStandard€5.90Poste ItalianeStandard€6.20DHLExpress€7.40
GLSBusiness€6.80Grow your business while keeping costs under control.
Emawerly compares invoices with actual shipments and prepares disputes.
- Weight differences, surcharges, duplicate charges
- Disputes ready to send
- Real cost per order, carrier and channel
From warehouse to parcel, with no extra steps.
Stock, locations, picking and packing linked to orders and labels.
- Locations and stock always up to date
- Pick lists and scanning
- Label ready as soon as the parcel is packed
Manage your shipments, all from one platform.
Logistics services and Ema AI in one platform. Start with what you need today and add the rest as you grow.
Shipping Hub
Orders, shipments, labels and carriers in one place.
Learn moreCarrier API
Multiple carriers with a single integration.
Learn moreShipping Automation
Rules to choose how each order ships.
Learn moreShipping Optimizer
Compares costs and times and suggests the best carrier.
Learn moreTrack & Trace
Every shipment, whatever the carrier.
Learn moreShipping Notifications
Customers updated from dispatch to delivery.
Learn moreReturns management
Returns with customisable workflows.
Learn moreShipping Cost Analysis
Charges compared and anomalies highlighted.
Learn moreCarrier Network
National and international carriers in one system.
Learn moreCarrier Connect
Accounts, services and rates for your carriers.
Learn moreCommerce Connect
eCommerce and marketplaces: orders imported automatically.
Learn moreWarehouse Pro
Stock, locations, picking and packing.
Learn moreEma AI
Risponde, analizza e agisce al posto del tuo team.
Bring artificial intelligence into your logistics.
Ema AI follows every process, from order to return: it analyses platform data, finds anomalies and carries out tasks for you. Ask, and it acts.
A team of AI Agents across the whole process. Ema AI steps in from order to return and works like a real team.
Your Avatar replies for you. With Hive it becomes your Digital Twin: always aligned, even when you’re away.
Coordinates every module. Shipping, warehouse, support and costs move together.
Warns you before problems happen. Delays and anomalies highlighted, with the action ready to run.
Tells you where you’re heading. Trends and forecasts, so you decide with the data in front of you.
Real data, in real time. Everything in the same platform: no syncing, no delayed data.
It works to your rules and replies in your place: the team stays aligned, even when you’re on a break or away.
One platform, every team.
Every team works on the same data and stops chasing different portals.
Imported orders, shipping rules, tracking and post-sale.
Stock, locations, picking and packing linked to orders.
Customers see where their parcel is and manage the return themselves.
Real cost per shipment and control of carrier invoices.
From €59 per month.
Four fixed-fee plans, based on monthly shipments. No cost per label, no markup on shipments.
- All logistics services
- Unlimited stores and marketplaces
- AI agents on shipments
- Up to 10 automatic rules
- Everything in Start
- Shipping Optimizer
- Unlimited automatic rules
- Marketing Automation and Data Analysis
- Everything in Growth
- Extended AI Studio and Hive
- Higher email, AI token and WhatsApp quotas
- Priority support
- Everything in Pro
- Maximum quotas
- Quarterly review of costs and rules with our team
- Dedicated contact and SLA
- Single sign-on (SSO)
- Multiple separate workspaces
- Defined with you
We don’t leave you alone with the platform.
A training path to really use Emawerly and bring the skills into your team.
Consultant or trainer? Bring Emawerly to your clients.
Get certified with Emawerly Foundations, use the free Start plan and earn commissions on the clients you bring.
How can we help?
Guides on CRM, Marketing, Logistics and AI Agents, always up to date in the Knowledge Base.
Go to the Knowledge BaseWhat is Emawerly?
A single platform for orders, shipments, tracking, returns and post-sale, with CRM, Marketing Automation, Analytics and AI agents.
Does Emawerly sell shipping?
No. Emawerly acts as a technology integrator between the customer and the carrier: it does not sell shipping.
Which e-commerce platforms can I connect?
Shopify, WooCommerce, eBay, PrestaShop, Magento, TeamSystem Commerce and Etsy connect natively. You’ll find many more in the Emawerly app store and, if you use a custom system, you can connect it with a custom solution.
How much does it cost?
Four fixed-fee plans: Start €59, Growth €159, Pro €209, Scale €289 per month, plus a tailored Enterprise plan. No cost per label. Pay annually and save 20%.
What is Ema AI?
It’s Emawerly’s AI assistant, integrated with the best AI models available. It answers questions about your data, flags anomalies and creates agents that support your team in their day-to-day work.
Can I start small and grow?
Yes. Start with the plan and modules you need today and add the rest as you grow.
Explore the Knowledge Base or write to us through the form.
Ready to manage logistics from one place?
Talk to the Emawerly team or start right away with the Start plan.