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MANAGE
Orders, warehouses, shipments and returns.
SOLUTIONS BY INDUSTRY · PHARMA AND COSMETICS
From order to trust: the customer relationship continues
Intelligent order management and new digital experiences for your customers: from orders to CRM, from shipping notifications to loyalty campaigns.
- Orders, customers and communications together
- Personalised shipping notifications
Order #7310From webshop
- Order importedCustomer and items filled inDone
- Customer updatedTracking page sentDone
- Profile enrichedOrder saved in the CRMDone
- Follow-up plannedEmail after deliverySent
From order to relationshipOne customer, one history
Ema AI
INDUSTRY CHALLENGES
Selling is only the beginning. The relationship is what grows the business.
Orders to reconcile
Different stores and marketplaces mean orders to merge by hand.
Customers who disappear
After delivery, the customer no longer hears from the brand.
Impersonal communications
The same message for everyone, even when customers are different.
Data on separate tools
Sales, relationships and logistics live in systems that do not talk to each other.
THE EMAWERLY ANSWER
Orders, customers and communications in one ecosystem.
Emawerly does not step in only at the moment of shipping: it supports the commercial and operational process, with Ema AI as a cross-cutting layer of analysis and decision support.
- 01SalesStores and marketplaces
- 02OrdersOne single view
- 03WarehouseSynced stock
- 04ShippingRules and carriers
- 05CustomersTracking and CRM
- 06MarketingCampaigns and automations
Ema AIThe cross-cutting layer that reads your data and supports decisions
FEATURES FOR YOUR INDUSTRY
The tools to grow your customer relationships.
CRM
Leads, contacts, tickets and customer relationships in one place, with Ema AI.
Learn moreMarketing Automation
Emails with a drag-and-drop builder, segments and trigger-based automations.
Learn moreTrack & Trace
A tracking page for customers and uniform statuses whatever the carrier.
Learn moreCommerce Connect
Stores and marketplaces connected: orders arrive automatically.
Learn moreData Analytics
Revenue, orders, repurchase and customer lifetime value in real time.
Learn moreEma AI
Ask in natural language and get analysis of your commercial data.
Learn moreWHY EMAWERLY
Beyond the order: one platform for customer relationships.
Shipping is only one part of your business. Emawerly connects logistics operations, commercial data, customer relationships and intelligent automation in a single digital environment.
CONNECT
Customers, sales channels, information and teams.
GROW
Marketing automation, CRM, analytics and artificial intelligence.
Your business does not end with a shipment. Neither does our software.
OTHER INDUSTRIES
Discover the solutions for other industries.
Turn every order into a lasting relationship.
See how Emawerly can connect orders, customers and communications, and book a demo.