Emawerly
Pricing · Plans

Four fixed-fee plans, chosen by your shipment volume.

All logistics services are included in every plan. No cost per label, no markup on shipments.

Start
To start automating
€59€47.20
per month · excl. VAT€59 per month · excl. VAT
500 shipments per month · 2 users
  • All logistics services
  • Unlimited stores and marketplaces
  • AI agents on shipments
  • Up to 10 automatic rules
  • Customer records
  • 24/7 chat with AI agent and help centre
Try it free for 15 days
Most popular
Growth
For those who want to grow
€159€127.20
per month · excl. VAT€159 per month · excl. VAT
2,000 shipments per month · 5 users
  • Everything in Start
  • Shipping Optimizer
  • Unlimited automatic rules
  • Marketing Automation and Data Analysis
  • Email support too
Try it free for 15 days
Pro
For high volumes
€209€167.20
per month · excl. VAT€209 per month · excl. VAT
4,000 shipments per month · 10 users
  • Everything in Growth
  • Extended AI Studio and Hive
  • Higher email, AI token and WhatsApp quotas
  • Priority support
Try it free for 15 days
Scale
For established e-commerce
€289€231.20
per month · excl. VAT€289 per month · excl. VAT
8,000 shipments per month · 20 users
  • Everything in Pro
  • Maximum quotas
  • Quarterly review of costs and rules with our team
Try it free for 15 days
Enterprise
Tailored
on request
A plan defined with you
Over 8,000 shipments per month · unlimited users
  • Dedicated contact and SLA
  • Single sign-on (SSO)
  • Multiple separate workspaces
  • Defined with you
Talk to us
Always includedAssisted onboarding (€490 value)Unlimited storesCarriers with your own contractsReturns portalPickup pointsInvoice analysisAI agentsAPI
The right plan

Choose by your volumes, not by features.

Start from the number of shipments you make each month. Every plan includes all logistics services: pick the smallest one that covers your normal months and grow when you need to.

  • No per-label fee, no markup on shipments
  • Change plan whenever you want, no penalties
  • Peak months are covered by extra packs
Your monthly volume
Shipments per month
1,800
Start
500 / mo
€59
Growth
2,000 / mo
€159
Pro
4,000 / mo
€209
Scale
8,000 / mo
€289
€159
BEST FIT · GROWTH
Covers up to 2,000 shipments
All logistics services included. No per-label fee.
Right-sized plan
Billed monthly
€
Ema AI
Compare plans

What each plan includes.

Usage quotas, services and support, plan by plan.

Start€59 per monthGrowth€159 per monthPro€209 per monthScale€289 per monthEnterpriseon request
Shipping
Shipments included per month5002,0004,0008,000tailored
Users included251020unlimited
Stores and marketplacesunlimitedunlimitedunlimitedunlimitedunlimited
Automatic rules10unlimitedunlimitedunlimitedunlimited
Shipping Optimizer—
Communications
Emails per month (notifications and marketing)5,00030,00060,000150,000tailored
SMS cost (WhatsApp)€0.10 per SMS€0.08 per SMS€0.06 per SMS€0.05 per SMStailored
Data and AI
Customer records5,00025,00050,000100,000tailored
AI tokens per month1M5M15M40Mtailored
File storage1 GB10 GB50 GB100 GBtailored
Services
AI agents on shipments
Marketing Automation and Data Analysis—
Extended AI Studio and Hive——
Warehouse Pro€59/month€59/month€59/month€59/monthtailored
Support
24/7 chat with AI agent and handover to a human operator
Email support—priorityprioritypriority
Dedicated contact and SLA————
Ema AI

AI agents are included in all plans.

They work on the same shipment data and step in when something gets stuck, before the customer writes.

Exceptions agent

Spots delays and stalled deliveries, notifies the customer and suggests the action for the team to take.

Held parcels agent

Tracks parcels held at the depot and arranges redelivery or collection at the pickup point.

Customer agent

Answers “Where is my order?” with the real shipment status, on WhatsApp too with WhatsApp Plus.

Add-ons

More tools as you grow.

Two included from the Growth plan, two from the Pro plan.

From GrowthMarketing Automation

Review request after delivery, offer after the parcel arrives, customer win-back after a return.

From GrowthData Analysis

Carrier performance, cost per order, delivery times and returns in a single view.

From ProExtended AI Studio

AI agents for customer support, reviews and product reordering too.

From ProHive

Chat, video calls, requests and team tasks linked to shipments in the same space.

Enterprise

Over 8,000 shipments a month? We’ll build the plan with you.

A tailored plan for high volumes and structured organisations, defined together with your team.

Unlimited users
Dedicated contact
SLA
Single sign-on (SSO)
Multiple separate workspaces
Custom API and integrations
Frequently asked questions

Before you choose.

What happens if I exceed the included shipments?

Choose the smallest plan that covers your normal months. For peak months there are extra packs: €40 per 500 shipments.

Can I use my own carrier contracts?

Yes. The contracts stay yours: you pay the carrier the rate you negotiated, and shipment invoicing happens directly between you and the carrier.

How does the annual discount work?

With annual payment you get 20% off the plan’s subscription fee.

How much does an SMS cost?

The cost depends on the plan: €0.10 per SMS on Start, €0.08 on Growth, €0.06 on Pro and €0.05 on Scale.

Can I change plan?

Yes, you can move to a higher plan as your shipments grow, with no penalties.

Can’t find the answer you’re looking for?

Explore the Knowledge Base or write to us through the form.

Not sure which plan to choose?

Try it free for 15 days, or talk to us: we look at your volumes and suggest the smallest plan that covers them.

Try it free for 15 daysTalk to us

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